Back

Client comments

2010-04-26 "personnel très accueillant et disponible. Chambre très confortable un petit bémol sur la décoration"

 

2010-02-18 "Thank you for a wonderful stay. I got more than I had hoped for. I pass by the hotel from time to time, but never realized it had such high standards I will certainly stay there again if I have to stay in Geneva. Merci."

 

2009-10-21 " Hôtel de grande taille, accés facile en transport public, proche de la gare Cornavin, donc: beaucoup de monde, mais le flot discret de touristes de tout horizon n'affecte en aucun cas la dynamique de la réception et du personnel avec une éfficacité sans le côté obséquieux ou arrogant de certains hôtels du canton! les chambres sont décorées avec goût mais certaines sont chargeés de "un peu trop de fauteuils", dans l'ensemble l'hôtel est confortable et très "Smoth"... et les prix sont corrects! excellent hôtel! Zürich, Andria Auer "

 

2009-10-17 "AAsk for the better rooms; they have a separate sitting area"

 

2009-09-30 "The rooms are tastefully decorated, 100% value for money, i have already recommended it to a few friends. Keep it up !!!"

 

2009-09-14 "En ce qui concerne la salle de bain, une petite marche extérieure pour sortir de la baignoire pourrait être utile. Excellent séjour, je reviendrais avec plaisir. "

 

2009-09-10 "We greatly enjoyed our stay at the Royal Manotel. We enjoyed our room and most of the staff were extremely helpful and others less so. The next time we are in Geneva, the Hotel Royal would be the first hotel that we would consider staying at."

 

2009-09-10 "Excellent service, The courtesy of Staff is greatly appreciated . Thank you very much. I,m already plannig back the next year."

 

2009-07-15 "Excellent staff, as helpful as one could wish. "

 

2009-07-12 "I had a wonderful stay at your hotel...the suite was fantastic and the bathroom was also great. The balcony was a good touch. Thank you very much for the free upgrade. Your staff and organisation are all excellent."

 

2009-07-07 "Tout est absolument parfait, qu'il s'agisse de l'accueil, de du confort et de la décoration des chambres ou encore du somptueux petit déjeuner. Je recommanderai votre établissement sans hésiter et me réjouis de mon prochain séjour chez vous. Blaise Favre "

 

2009-07-06 "excellent room service qualité du service et du repas "

 

2009-07-06 "As always its a pleasure for me to be your guest! With best wishes, Alexey Korolevskiy"

 

2009-06-11 "There was slight confusion regarding the terms of my booking at the welcome. Breakfast was included in the promotion and it was accepted at check-in. I had paid in advance previously for ALL services except city tax as part of the promotion offer. On departure I was asked for the balance of my stay ie. the breakfasts but it was soon cleared up and a revised bill issued. That said we rate your hotel as excellent and thoroughly enjoyed our stay."

 

2009-06-11 "Für uns war der Aufenthalt in Ihrem Hotel absolute Spitze. Alles hat bestens gepasst. Wir können das Hotel wärmstens weiter empfehlen. Herzlichen Dank. "

 

2009-05-08 "Wir waren äußerst zufrieden, würden jederzeit wieder in dem Hotel wohnen und es auch gerne weiterempfehlen. "

 

2009-03-21 "Hotel impeccable, le personnel souriant et les chambres comfortables...tous ce que l'on demande a hotel !"

 

2009-03-19 "Un détail concernant le petit-déjeuner ; les tasses sont un peu petites et le système nespresso trop long, Le restaurant est parfait, comme l'hotel merci Mme RICARD"

 

2009-03-05 "Your staff are a credit to your organization - helpful and friendly at all times"

 

2009-03-04 "i had a perfect stay. the hotel upgraded me, for which i was very grateful."

 

2009-03-01 "Was very pleasantly surpirsed with the hotel and have already recommended to someone."

 

2009-02-23 "It was a good experience to stay at Hotel Royal Manotel. Overall level of comfort was more than satisfactory. All the best."

 

2008-11-27 "Many thanks for upgrading us to a Junior suite for our anniversary!"

 

2008-11-25 "A brief stay, but the best business hotel I have stayed at in Geneva."

 

2008-10-10 "Swiss quality hotel in downtown of Geneva.We had good experience and recomend our friends to take adventure in Geneva with Manotel group."

 

2008-07-21 "Nice (brief) stay. The front desk staff were tremendously helpful. "

 

2008-07-17 "We felt that the staff were exceptional. The front desk check in was very good and the person responsible for cleaning/maintaining our room was fantastic - so freindly and helpful!! One disappointment is the advertisement that you are around the corner of Cornavin when really it is a few blocks and one tram stop."

 

2008-07-13 "Superb staff and a very welcoming hotel!!"

 

2008-06-27 "Everything super, very appreciated the "automatic upgrade" formula... Also very good the espresso machine in room. Just a suggestion: why not giving a pillow menu (like in other hotels) or just leave two more of different type (others were a little bit too high and hard), but i repeat this is just a suggestion it was no real problem"

 

2008-06-23 "Nice that WiFi access is included. Save a lot of admin hassle."

 

2008-05-30 "Le luxe!"

 

2008-05-29 "Couldnt really think of any shortfalls, would definetly stay there again"

 

2008-05-22 "THis was my third stay at a Manotel property. I am impressed by the hospitality and quality of service provided. The Royal provides an excellent base for work in Geneva. The staff are helpful and friendly. I look forward to my next visit with you."

 

2008-05-09 "Trés bel hotel de standing ou le personnel est trés compétent et toujours dévoué. Les chambres sont trés spacieuses et trés bien équipées. Le petit déjeuner est trés copieux et le restaurant de l'hotel ne maqnue pas d'attrait non plus. Pour les clients qui sont en voiture, un parking avec voiturier est à disposition.Bref, rien à redire que des choses positives. Un trés bon séjour et une nuit magique!!!"

 

2008-03-28 "Wonderful hotel and wonderful stay. I especially loved the beautiful bathroom in 812. We will be back. Tanya and Russell"

 

2008-03-27 "We were thoroughly impressed and grateful for the helpful assistance of your front desk officers! All helped us plan our day trips and dinners and were very polite. We have already recommended your hotel to our friends and hope to visit again soon."

 

2008-03-27 "We loved your stay at Hotel Royal. The staff were very friendly. And we were upgrade to a Junior Suite. Thank you so must for your warm welcome :-)"

 

2008-03-26 "Une des caractéristiques fortes de cet hotel est son emplacement que vs n'avez pas mentionné ds votre questionnaire. C'est un atout qu'il soit si près de la Gare Cornavin, et encore plus qu'un arrêt de tram (même 2) se trouve juste en face de l'entrée de l'hôtel. Par contre, les photos sur votre brochure montre plus de fraicheur et de touches décoratives dans les chambres... Franchement, j'ai préféré de loin la chaleur et le sentiment de bien-être que dégage les chambres de l'Hotel Kipling de votre chaine (qui lui reste un 3*) ! Il me restera à essayer vos 4 autres établissements pour un jugement général et décider de mon préféré :)"

 

2008-01-31 "Very pleasant stay at your hotel, would definitely come back to stay at Manotel again."

 

2007-11-30 "Ayant été surclassé : très bien Salle de bain petite et assez ancienne"

 

2007-11-15 "Very good hotel with profesionnal staff.Rooms have a nice decoration et generally the hotel is very well keep.It is very close the rail station which can be an advantage."

 

2007-08-25 "Our good appreciation comes for a part from the fact we were upgraded from a twin room to an executive suite. "

 

2007-06-29 "Extremely kind and warm from check-in to check-out. Nice hotel conveniently located. I would recommend it with no hesitation. "

 

2007-06-29 "vu que la double que j'avais réservé ne correspondait pas, on m a offert une suite pour le même prix !!!! et en plus offert le parking . LA CLASSE"

 

2007-05-21 "Exceptional service level. All staff from front desk to room maids & restaurant servers were professional, charming and totally focused on guest satisfaction. Reception was outstanding in receiving us early in the morning and not making us feel like a bother - excellent initiatives all around!"

 

2007-03-22 "chambre spacieuse, buffet petit déjeuner complet avec beaucoup de choix"

 

2007-01-18 "très satisfait ! merci pour tout !"